Terms and Conditions of Sale
IDENTIFICATION OF THE COMPANY
• Company: SAS PAULUS CONCEPT DESIGN (THE LINE GRILL)
• Registered office address: 83 Avenue de Nice, MBE 278, 06800 Cagnes‑sur‑Mer, France
• Corporation type: Simplified joint-stock company (SAS) with share capital of €5,000
• Registration number: 982 614 067 (RCS Antibes)
• VAT number: FR88982614067
• Phone: (to be specified)
• Contact email: contact@thelinegrill.com
DATE OF ONLINE PUBLICATION: July 10, 2025
DATE OF LAST MODIFICATION: July 10, 2025
Link to download PDF: (to be provided)
Article 1 – PURPOSE AND SCOPE
These general terms and conditions of sale (hereafter “GTC”) define the contractual relationship between the company (hereafter “the Company” or “the Seller”), specialized in the design and sale of high-end barbecues (hereafter “the Products”), and any individual or legal entity (hereafter “the Customer”), whether acting for professional or non‑professional purposes, wishing to place an order. These GTC apply to orders placed in France and, from 2026 onwards, abroad. Any order or sale is governed by these GTC, which the Customer expressly acknowledges and accepts in full, without reservation.
These GTC take precedence over any other document (e.g. catalogs, brochures, advertisements, Customer purchasing terms, etc.). They are communicated to any Customer who requests them to enable ordering and to any distributor before entering into a unique agreement under Article L. 441‑7 of the French Commercial Code, within the legal timeframe.
The fact that the Seller does not enforce any of these GTC at a given time cannot be interpreted as a waiver to enforce them later.
The Seller reserves the right to modify these GTC at any time. The applicable GTC are those in force on the date the Customer places their order.
Article 2 – ORDERS
2.1 Definitions
Products ordered by the Customer are unique, custom-made to their specifications (e.g. color), engraved and numbered. In the case of “custom” orders, the Customer engages the creative expertise of the Seller to produce an exceptional product. The right of withdrawal does not apply to these personalized products.
2.2 Contract formation
Any order must be formalized by the Customer’s signed quotation dated and bearing the handwritten note “BON POUR ACCORD” along with a 50% deposit. Due to the rarity and quality of materials used, the sale is final only upon explicit written acceptance of the order by the Seller (electronically) and full payment of the deposit.
2.3 Validity period of the offer
The offer on the quotation is valid if the Customer signs within 30 days from the date of the quotation. After this period, the Seller may either maintain the offer or present an updated proposal.
2.4 Modification, cancellation, and refusal of orders
Orders are final and irrevocable. Any modification or cancellation, even partial, requires the Seller’s explicit acceptance. The Seller commits to delivering a conforming product. If an element or product becomes unavailable, the Seller will offer an equivalent substitutive item, subject to the Customer’s agreement.
Should the Customer disagree, the order is canceled and refunded within two months of refusal, without any further compensation. The Seller may make technical modifications in line with Article R. 212‑4 of the Consumer Code. The Seller reserves the right to refuse orders that fail to meet quality criteria. If the Customer insists, no warranty is provided for the final product.
2.5 Custom‑made product orders
Custom orders are finalized upon the Customer’s electronic return of the final approval (“BAT”) within 10 days. Once approved, no further changes or cancellations are possible, and production begins. The Customer assumes full responsibility for any errors in the BAT. Minor discrepancies in dimensions, colors, shapes, or patterns between the BAT and the final product may occur due to materials and manufacturing processes and cannot be contested.
Article 3 – INTELLECTUAL PROPERTY
All products, creations, drawings, designs, ornaments, graphics, technical documents, and any preparatory work remain the exclusive property of SAS PAULUS CONCEPT DESIGN. Unless expressly agreed in writing, all intellectual property rights remain with the Company. The Customer agrees not to make any use of these materials that would infringe the Seller’s rights, including trademarking or registering any designs or models derived from them. Professional Customers may not resell products except in their original presentation and under the Seller’s brand. The Customer ensures that their order does not infringe third-party rights and indemnifies the Seller against any infringement claims.
Article 4 – PRICE AND PAYMENT TERMS
4.1 Prices
Prices are listed in euros, net of taxes (ex-VAT), based on the rate in force on the order date. Quotations and invoices detail amounts ex-VAT, including VAT and any applicable transport or delivery charges known to the Customer at order time.
4.2 Payment terms
Unless otherwise agreed, orders require a non-refundable deposit of 50 % of the ex-VAT price upon ordering. The balance is due before delivery, within 30 days of invoice issuance. Payment is accepted only by bank transfer; cheques must arrive at least four business days before due date.
4.3 Late payment
- 4.3.1 Consumer or non-professional: Late payment incurs statutory interest from due date without prior notice. The Seller reserves the right to demand either execution of the sale or contract termination with retention of the deposit.
- 4.3.2 Professional Customer: Overdue payment triggers:
- Penalties equal to three times the legal interest rate plus 10 percentage points.
- A €40 flat-rate recovery fee.
- A contractual penalty of 25 % of the full invoice amount.
Penalties accrue daily until full payment. The Seller may pursue court enforcement and withhold deliveries.
Article 5 – DELIVERY
5.1 Methods
Products are delivered to the Customer’s indicated address once production is complete and full payment is received. Delivery depends on carrier availability and order sequence. Delivery is deemed complete upon handover to the designated carrier.
5.2 Lead times
Delivery times appear on the order form and are valid provided all conditions are met. Delays cannot justify order cancellation; they only allow compensation for proven direct damages. Lead times are extended in case of force majeure (Article 12). Any order change accepted mid-process will extend delivery times.
5.3 Receipt
The Customer must be present or arrange receipt on the specified date; otherwise, they bear additional costs and risks. The Seller may store products at the Customer’s expense or cancel the order and re-expose them for sale after seven days, seeking indemnities.
5.5 Damages/missing items
The Customer must report any damage or missing items immediately on the carrier’s delivery note, then confirm within three business days by registered letter or official notice per Article L133‑3 of the Commercial Code. Failure to comply invalidates claims against the carrier or Seller.
Article 6 – SELLER’S WARRANTY
6.1 Conformity guarantee
- 6.1.1 Professional Customers: Claims for non-conformity due to manufacturing defects must be made within five business days of receipt via registered mail and email. The Seller may refuse late claims. Remedy includes replacement or repair only; no damages or contract cancellation. Returns require prior written agreement, and only the Seller’s carrier can remove goods.
- 6.1.2 Consumers: benefit from the two-year legal conformity guarantee (Articles L217‑3 to L217‑7 of the Consumer Code). They may choose repair or replacement within that period and do not need to prove defects during the first 24 months.
6.2 Hidden defects warranty
- 6.2.1 Professional Customers: No warranty for hidden defects, pursuant to contract terms.
- 6.2.2 Consumers: Protected by Articles 1641 to 1649 of the Civil Code. Action must be initiated within two years of defect discovery; remedies include price reduction or contract dissolution.
Article 7 – EXCLUSION OF RIGHT OF WITHDRAWAL
Given the personalized nature of the products and distance sales, the Customer waives the right of withdrawal under Article L221‑28 of the Consumer Code.
Article 8 – RETENTION OF TITLE / SUBROGATION
8.1 Retention of title
Products remain the Seller’s property until full payment, in accordance with French law (Civil Code Articles 2288+).
8.2 Risk transfer
Risks transfer to the Customer upon physical possession or takeover of the product.
8.3 Subrogation
The Customer cannot pledge or transfer ownership until full payment. In case of resale, the Seller retains rights to the price and claims. The Customer must inform third parties and cooperate in enforcement.
Article 10 – COMMERCIAL DISPUTES AND PRESCRIPTION
Excluding delivery, disputes must be notified within 12 months after the calendar year in which the debt arose, failing which rights are forfeited. Damages are capped to amounts paid in the prior 12 months.
Article 11 – EXCLUSION OF PREDETERMINED PENALTIES
Any penalties claimed by the Customer outside of written agreement are invalid. The Customer may only claim actual proven damages.
Article 12 – FORCE MAJEURE
Events beyond control (e.g., natural disasters, transport disruptions, strikes, supply shortages, regulatory actions) suspend obligations; notification required within 48 hours. If the event exceeds 30 days, either party may terminate without damages.
Article 13 – CLAIMS
Claims must be addressed to Customer Service at contact@thelinegrill.com or by post to THE LINE GRILL – 83 Avenue de Nice, MBE 278, 06800 Cagnes‑sur‑Mer, France.
Article 14 – MEDIATION
For consumer disputes, contact Customer Service. If unresolved in 21 days, refer to MCP Médiation (online or at 12 Square Desnouettes, 75015 Paris). Mediation is optional and non-binding.
Article 15 – INTUITU PERSONAE
The contract is personal and non-transferable without express written consent. Unauthorized assignment may result in termination.
Article 16 – PROOF AGREEMENT
Communications, digital records, phone logs, emails, etc. constitute legal proof equivalent to originals.
Article 17 – APPLICABLE LAW – JURISDICTION
French law applies exclusively. The Vienna Convention is excluded. Antibes Commercial Court has jurisdiction, including for summary proceedings. The Seller may also pursue in the Customer’s location or goods’ destination.
Article 18 – MISCELLANEOUS
The GTC exist in French and English; the French version prevails.
Electronic signature: By electronically signing, the Customer confirms exclusivity of their email and phone number, recognizes the legal value of such signatures under eIDAS regulations, and acknowledges the integrity and traceability of the process.
